Privacy policy.
Our contact details
Name: Helen Gray Coaching
Address: 15 Kestrel Close, Bishops Waltham, Hampshire SO321RN
Phone Number: 07525 536909
E-mail: helengraycoaching@outlook.com
Please note: this privacy policy covers the processing of data on this website only; the handling of personal or sensitive data in relation to a coaching programme you may undertake with us is dealt with in our terms and conditions or coaching contract.
What type of information we have
We collect and process information you voluntarily provide through our site, through completing an enquiry form or by emailing us direct. The information you give us may include your name, address, email address and phone number.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To enable us to respond to your enquiry.
To receive our free coaching email.
To provide information, products and services that you ask for, or which we think you may be interested in.
To meet our obligations under any contract we have with you.
To allow you to use our interactive services.
To allow you to sign up for our services or publications.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting helengraycoaching@outlook.com
We have a legitimate interest.
How we store your information
We will keep your personal information for as long as we need to in order to:
allow you to use our site;
provide services to you;
keep to any relevant laws;
settle disputes; and
allow us to carry on our business.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at helengraycoaching@outlook.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113